Cancellations or Changes to Bookings Policy
- Notice given by student less than 48 hours before course start (or after start) = Forfeits the full course fee paid and receives no refund.
- Notice given by student with six (6) or less days before course start = Receives a refund to the original method paid less a 50% cancellation fee.
- Notice given by student with seven (7) or more days before course start = Receives a refund to the original method paid less an administration fee of $10.
If you miss the second or subsequent sessions of course, you will not be reimbursed for that session. You are encouraged to come in and use the Open Studio hours, or book a private lesson to catch up.
Transfers of your course or workshop booking to a friend or family are fine.
We require full payment to be made at the time of booking to secure your place. Payment can be made conveniently online with credit card, or at the studio in cash, EFT or credit card.
Unfortunately, we can’t tentatively hold or pencil in places without payment.
At all times we try to only collect the information we need for operating workshops or for providing an email mailing list.
The main way we collect personal information about you is when you give it to us by signing up to a mailing list, or by enrolling in one of our workshops. Our online bookings are managed by weteachme.com and they also collect information about you.
The personal information we hold about you includes your name, demographics, contact details, classes you have attended and classes you or your children may be interested in.